Privacy Policy

Fanyora | Last Updated: June 26, 2026
 
Website: fanyora.shop
 
Contact Email: support@fanyora.shop
 
Registered Address: Room 412, No.8, Bicun South Road, Xiuquan Subdistrict, Huadu District, Guangzhou City, Guangdong Province, China

1. Introduction

This Privacy Policy explains how Fanyora (“we”, “us”, “our”) collects, uses, stores, shares and protects your personal information when you browse, register, place orders, and interact with our official website fanyora.shop (the “Site”). Our store sells ergonomic office furniture including monitor arms, ergonomic office chairs, laptop risers and desktop organizers.
By accessing and using our website, you acknowledge that you have read, understood and agreed to the terms of this Privacy Policy. If you disagree with our practices, please do not use our site. This policy complies with the EU GDPR, California CCPA and applicable international data protection regulations.

2. What Personal Information We Collect

We only collect necessary information to complete orders and provide customer service:
  1. Order & Contact Information
     
    Full name, email address, phone number, shipping address, billing address, postal code, payment details (processed securely by third-party payment providers).
  2. Website Technical Data
     
    IP address, browser type, device model, operating system, access time, viewed pages, click records, language settings, and cookie preferences.
  3. Voluntarily Submitted Content
     
    Messages sent via contact forms, customer feedback, product reviews, after-sales inquiries, and subscription requests for our newsletter.
We do not intentionally collect sensitive personal data such as race, religion, health records, ID numbers or financial credentials beyond payment processing needs.

3. How We Use Your Information

Your data will only be used for the below legitimate purposes:
  • Process your purchase, arrange product packaging, international shipping, delivery tracking and order after-sales service.
  • Reply to your product consultation, installation questions, order issues, return & refund requests efficiently.
  • Send order confirmation, shipping updates, invoice notices, and essential service reminders via email.
  • Optimize website performance, fix technical errors, analyze visitor behavior to improve our product range and page experience.
  • Send optional marketing emails for new product launches, promotions and exclusive offers (you may unsubscribe at any time).
  • Verify account security, prevent fraud, unauthorized transactions and malicious network attacks.
  • Comply with local tax, customs and legal regulatory requirements.

4. Sharing Your Personal Information with Third Parties

We will NEVER sell, rent or trade your personal information to unrelated third parties for commercial use. We share limited data only with trusted service providers required to fulfill your order and operate our business:
  1. Payment Processors: Secure payment gateways to handle credit card, PayPal and checkout transactions. Payment credentials are fully encrypted and never stored on our server.
  2. Logistics & Carriers: Shipping companies to deliver your goods to your designated address. Only necessary recipient name and delivery address are shared.
  3. Website & Analytics Tools: Shopify (site hosting), Google Analytics to analyze anonymous website traffic, social media pixel tools for targeted advertising (based on your consent).
  4. Legal Requirements: We may disclose your information when required by law, court order, government investigation, or to protect our legal rights and user safety.
  5. Business Transfer: In case of company merger, acquisition or asset sale, user data may be transferred as part of business assets under consistent privacy protection rules.
All third-party partners are obligated to protect your privacy in accordance with relevant data laws.

5. Cookies & Tracking Technologies

Our website uses cookies, web beacons and similar tracking technologies to enhance your browsing experience:
  1. Strictly Necessary Cookies: Mandatory for site function, including shopping cart storage, login verification and secure checkout, cannot be disabled.
  2. Functional Cookies: Save your language, region and browsing preferences for your next visit.
  3. Analytical Cookies: Collect anonymous visitor statistics to help us improve website layout and product display.
  4. Marketing Cookies: Used for personalized advertisement display upon your explicit consent.
You can manage or disable cookies anytime through your browser settings. Disabling cookies may cause partial website functions to be unavailable.

6. Data Security Protection

We adopt industry-standard security measures to safeguard your personal data:
  • Full SSL/TLS encryption for all website data transmission.
  • Password encryption, access permission control and regular server security maintenance.
  • Restrict internal staff access to personal customer data strictly to authorized personnel only.
  • Regular security scans to defend against hacking, data leakage and cyber threats.
Please note that no internet transmission method is 100% secure, and we cannot guarantee absolute security of online data transmission.

7. Data Retention Period

  • Order-related personal information will be retained for 7 years to complete after-sales support, warranty service and tax record keeping.
  • Marketing email contact information will be kept until you submit an unsubscribe request.
  • Anonymous analytical traffic data is stored for a maximum of 24 months, then aggregated and anonymized permanently.
     
    Once retention expires, we will securely delete or anonymize your personal data completely.

8. Your Privacy Rights

For Users in the European Economic Area (GDPR Rights)

You enjoy the right to:
  1. Access and obtain a copy of all personal data we hold about you.
  2. Request correction of inaccurate or incomplete personal information.
  3. Request permanent deletion of your personal data (Right to be Forgotten).
  4. Restrict or object to certain data processing activities including marketing emails.
  5. Data portability: request your data in a machine-readable format for transfer to other controllers.
  6. Withdraw consent for data processing at any time without affecting previous lawful processing.

For California Residents (CCPA Rights)

California users have the right to opt out of the sale or cross-context sharing of your personal information. We do not sell your personal data in accordance with CCPA definitions.

How to Exercise Your Rights

Please send your request to our dedicated email: support@fanyora.shop. We will respond to valid requests within 30 business days. We may verify your identity to protect data safety before processing your application.

9. External Website Links

Our site may contain links to third-party websites such as social media platforms, shipping carrier sites and payment portals. This Privacy Policy only applies to fanyora.shop. We are not responsible for the privacy rules and content of external websites. Please review their separate privacy policies when visiting external links.

10. Policy Updates

We reserve the right to revise this Privacy Policy occasionally to match business adjustments and updated legal regulations. All revisions will be posted on this page with an updated effective date. Continued use of our website after updates confirms your acceptance of the revised policy. We will notify users of major material changes via site notice or email.

11. Contact Us for Privacy Inquiries

For all privacy-related questions, complaints, or data right applications, please contact us:
 
Email: ErnieceOsco2946@outlook.com
 
Mailing Address: Room 412, No.8, Bicun South Road, Xiuquan Subdistrict, Huadu District, Guangzhou City, Guangdong Province, China